Prize By Radisson, Hamburg City offers rooms with 1.8m-wide comfort beds, soundproof windows, and air conditioning. Each room includes a 42-inch flat-screen TV with HDMI ports for smart devices, free high-speed Wi-Fi, and a musicLamp with integrated speakers. Bathrooms feature walk-in rainforest showers with XL shower heads, underfloor heating, fluffy towels, and Malin+Goetz toiletries.
Dining & Breakfast
The hotel serves a breakfast buffet with homemade Bircher muesli, fresh pastries, sliced fruit, and cheese. Coffee options include latte macchiato and caramel cappuccino. The lobby bar offers drinks and snacks like pizza, Flammkuchen, and curry sausage, available 24/7.
Leisure & Sports
Guests can watch Bundesliga and Champions League games on SKY in the lobby. Work & Surf Stations are available for those needing a workspace. The hotel is near stand-up paddleboard rentals on the Alster and Elbe rivers.
Location & Transport
The hotel is in Hammerbrook, between the Elbe Bridge, HafenCity, Großmarkt, and Deichtorhallen. It’s a 5-minute walk from Spaldingstraße bus stop (Line 3) and Lippelstraße (Bus 34). The Hamburg S-Bahn (main station) is nearby, with direct links to the airport and city center.
Services & Extras
The 24-hour reception assists with luggage storage, late check-out (for a fee), and Hamburg Card purchases. Parking is available for €22/day with video surveillance. Mobile check-in allows guests to bypass the front desk. The hotel is pet-free and entirely non-smoking.
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Choose the Room
From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Speicherstadt and Chilehaus with Kontorhaus District
3200 ft
Church
St. Peter's Church
4700 ft
Church
St. Catherine's Church
4100 ft
Mall
Town Hall
1.0
mi
Church
St. Michael's Church
1.4
mi
Willy-Brandt-Strasse 60
St Nikolai Memorial
1.0
mi
Train Station
Reeperbahn
2.2
mi
Osakaallee 11
HafenCity
1.1
mi
Alter Wandrahm 4 Speicherstadt
Dialog in the Dark
3000 ft
Messberg 1
CHOCOVERSUM Chocolate Museum
2900 ft
Shanghaiallee 7
Prototyp
3900 ft
Altstadt
Cremon
3000 ft
Bei den St.-Pauli-Landungsbrucken St Pauli 1
Alter Elbtunnel
1.9
mi
Square
Jungfernstieg
1.2
mi
HamburgGermany
Moenckebergstrasse Shopping
3900 ft
Shopping Area
Europa Passage
5200 ft
Church
Hauptkirche St. Jacobi
4000 ft
Monckebergstrasse
Monckebergbrunnen
3300 ft
HamburgGermany
Monckebergstrasse
4300 ft
Dungeon Deutschland GmbH
Hamburg Dungeon
1.1
mi
Poststr. 1
Alte Post
1.0
mi
Rathausmarkt 2 Neben dem Bucerius Kunst Forum
Denkmal fur die Gefallenen der beiden Weltkriege
4900 ft
Museum
Bucerius Kunst Forum
1.1
mi
Brook
Speicherstadt
1.3
mi
Nearby
Gallery
Sprachzylinder
1900 ft
Restaurants
Das Goldene Ei
1600 ft
Schultzweg 2 im Hinterhof
Restaurant La Rosa Mi Barrio
3100 ft
Wandalenweg 4
Erdapfel Hamburg
3000 ft
Burchardstr. 10
Kombuese
3300 ft
Springeltwiete 9
Ngan Tinh Vietnamesisches Restaurant
3800 ft
Moenckebergstrasse 7
Senfbar
1700 ft
Kirchenallee Hauptbahnhof
Himalaya Kuche
1500 ft
Kirchenallee 55
Badshah Imbiss Sweet Center
4200 ft
Bremer Reihe 26
GOOT - Finest Cuts
3300 ft
Depenau 10 Depenau 10
Coffee Fellows
2000 ft
Hachmannplatz 16
Guest Ratings & Reviews
Real Guest Experiences & Ratings
86%
enjoyed their stay & would return
Convenient location
Friendly service
Disappointing dining
Inhospitable room with minimal amenities
8.6/10
Great
Rooms
7.6
Location
7.9
Service
7.7
Dining
7.5
Guest reviews
8.6/10
based on 18 reviews
7.8
7.8/10 based on 27791 reviews
Dan
United States,
April
2024
5.8/10
My stay at prizeotel during the Cyclassic event was a mix of positives and negatives. The room, while not very spacious, had minimal amenities which made it feel inhospitable. The lack of basic items like water glasses and a kettle was disappointing. However, the bed was comfortable. The location was convenient, being close to Hamburg city center and the main train station, but initially confusing. The service provided was friendly, although I encountered some sarcasm from staff during a complaint. The dining experience, unfortunately, was extremely disappointing, not meeting my expectations. Overall, a stay with ups and downs.
Rooms
6.0
The room I stayed in was equipped with minimal items, which made it feel inhospitable. The lack of basic essentials like water glasses and a kettle was disappointing.
Service
7.0
The service I received from a pleasant staff member was really friendly and helpful, although I found another shift to be a bit sarcastic during a complaint.
Location
8.0
The location was convenient, close to Hamburg city center and the main train station. However, there was initial confusion over the reservation and arrival date.
Dining
5.0
The dining experience in the evening was extremely disappointing, not meeting my expectations.
Facilities
5.0
The facilities were average, nothing stood out as exceptional.
Convenient location
Disappointing dining
Oscar
United Kingdom,
April
2024
7.8/10
The hotel offers tiny rooms without a tea or coffee facility, a bit smaller than shown in photos, but still sufficient for a short stay. The room was not made up on the second day at 3 pm, which was a small issue.
Rooms
7.0
The rooms were small but certainly sufficient for every small issue.
Service
8.0
The service was always friendly and helpful. However, we were not allowed inside the cafe without immediate cash payment, which was a bit inconvenient.
Location
7.0
The hotel is fairly close to the train station, with plenty of E-Scooters outside for easy transportation. It takes about 15 minutes to walk into town, which could use a bench for resting.
Dining
9.0
The dining experience was one of the highlights for me. They provided excellent gluten-free options, and the variety and quality of the food were outstanding. However, dining is not complimentary, although it's hard to find a hotel in Germany offering free meals.
Facilities
The facilities were satisfactory but could benefit from improvement.
Margaret
United Kingdom,
March
2024
7.8/10
The hotel offers comfortable and quiet rooms with great natural light but may face cigarette smoke from outside. The service is friendly but can be slightly sarcastic. The location is convenient for visiting Speicherstadt but currently under construction. The dining experience is excellent with plenty of choice. The facilities are well-maintained, and the overall value for money is good.
Rooms
8.0
The rooms are very comfortable and quite with modern and light decor.
Service
7.0
The service was great and helpful, although slightly sarcastic at times.
Location
7.0
The location is good, particularly for exploring Speicherstadt, but affected by nearby construction.
Dining
9.0
The dining options are excellent with a variety to look forward to every day.
Facilities
8.0
The facilities are well-maintained with plenty of choice.
Joel
United States,
February
2024
7.8/10
The hotel location was ideal for exploring the city, but the room had a minor downside with cigarette smoke from outside. The service was mostly excellent, but there were some issues with the booking. The dining experience was enjoyable with great value for money.
Rooms
7.0
The room was comfortable with a big TV and a nice view of the train lines and the city.
Service
8.0
The service was excellent and very helpful, but there were some hiccups with the booking process.
Location
8.0
The location was good, within walking distance to the central city and perfect for exploring.
Dining
9.0
The dining experience was complete and something to look forward to every day with good value for money.
Facilities
7.0
The hotel facilities were satisfactory and provided good value for the price.
Charles
United Kingdom,
January
2024
7.6/10
The hotel offers clean and cozy rooms with modern amenities and a very nice view. The staff are friendly and helpful, though not the most efficient. The location is perfect near key attractions, but not many immediate amenities around. The dining experience is okay with a decent variety available.
Rooms
8.0
The room was set up for one person rather than two but was clean and comfortable, with a very nice view of the industrial part of Hamburg.
Service
7.0
The staff were friendly and polite but lacked efficiency at times.
Location
9.0
The hotel is perfectly located near the Hbf and the Hafen City, making it convenient for exploring the city.
Dining
6.0
The dining experience was adequate, offering the usual meats, cheese, fruit, yogurt, cereals, and bread.
Facilities
8.0
The hotel had great modern and clean facilities to enhance the stay.
Great location
Limited immediate amenities
Kenneth
United Kingdom,
December
2023
8.4/10
The hotel offers very comfortable and quiet rooms, perfect for a good night's sleep. While the check-in time is at 3 pm, you can securely leave your suitcases around until then. The service is excellent with helpful staff who speak English well and go the extra mile to assist with printing tickets and boarding passes. However, the current construction nearby has affected the bus service, and the location may not be ideal for those who prefer the bustling city center. Dining options are diverse, catering even to gluten-free guests. Pricing is reasonable given the amenities provided.
Rooms
9.0
The rooms are very comfortable and quiet, ensuring a restful stay.
Service
9.0
I felt very comfortable with the service; the staff member was pleasant and efficient, assisting with various needs including printing local event tickets and boarding passes.
Location
7.0
The hotel's proximity to the central station is convenient for travel and accessing the town centre, although the ongoing construction has disrupted the nearby bus service.
Dining
9.0
The dining experience was one of the highlights, offering well-balanced and varied options, especially notable for catering to specific dietary needs like gluten-free.
Facilities
8.0
The facilities are impressive, with a great lobby and clean rooms, though the dining area could use some improvement in selection.
Horace
United States,
December
2023
7.6/10
My stay at the hotel had its ups and downs. The rooms were minimalistic but featured super comfortable beds and quality linen; however, being on the first floor overlooking the car park meant cigarette smoke occasionally drifted in when the window was open. The service was friendly and efficient, with a noticeable WOW factor throughout the hotel, but there were instances where trust in serving clients felt lacking. The location was good, especially for those wanting to visit Speicherstadt, though the nearest train station was a bit of a walk away. Dining offered a delicious experience with a variety of fresh fruits and baked goods, but the high price tag didn't quite match up with what was provided.
Rooms
8.0
I found the rooms to be minimalistic yet very comfortable with super cozy beds and quality linen. It would have been nice to have some luggage support.
Service
7.0
The staff members were extremely friendly, and their service was both welcoming and efficient. However, there were instances where trust in serving clients felt a bit lacking.
Location
8.0
The location was quite good, near the city center and places of interest, making it convenient for exploring the area without needing public transport.
Dining
7.0
The dining experience was a highlight for me, offering a variety of delicious options including fresh fruits and bakery items. However, the high price of €12 didn't quite match up with the offerings compared to dining outside.
Facilities
8.0
The hotel offered a range of facilities to make the stay enjoyable and comfortable.
Rachel
United Kingdom,
November
2023
7.4/10
The hotel offers comfortable rooms with a funky design, complete with a big TV and a nice view of the train lines and city. The underfloor heating in the bathroom, great shower, and practical layout enhance the stay, although the room size is a bit small. The service is friendly and helpful, with a modern and clean atmosphere. The location is convenient for business stays in Hamburg, very close to U and S Bahn transport links. The dining options are decent but limited in choice for the price. Overall, a good value for a stay in the city.
Rooms
8.0
The rooms are small but very clean, offering all essential comforts and a nice view.
Service
8.0
The staff is friendly and welcoming, ready to assist with city attractions and transportation.
Location
7.0
The hotel is conveniently located near U and S Bahn stations, ideal for business stays.
Dining
7.0
The dining options are good, though slightly limited for the price paid.
Facilities
7.0
The hotel provides optional dining and a good selection of items to choose from.
James
United Kingdom,
November
2023
8.2/10
The hotel rooms were nicely quiet, but a bit small. The staff's service had a fantastic WOW factor overall. The location was convenient, close to the city center and within walking distance of many great sites. The dining experience was good but slightly heavy on certain foods.
Rooms
8.0
The rooms were really well isolated, so I didn't hear noise from neighbors, just a bit small.
Service
9.0
The staff members were very informative and pleasant, providing excellent service.
Location
9.0
The hotel is conveniently located near the city center and within walking distance of many attractions.
Dining
7.0
The dining experience was good, with enough variety, but heavy on certain types of food.
Facilities
8.0
The hotel offers nice facilities for a comfortable stay.
Jason
United States,
November
2023
8.2/10
My stay at the hotel was a mix of positives and negatives. The rooms, although well-designed and of a good size, felt a bit lacking in practicality with no cupboards for clothes or the option to make a hot drink. The description might have painted a better picture than the reality. However, the location was excellent, close to the city center and within walking distance of the main train station. The service was top-notch with friendly staff, but with a slight hiccup in communication as I had to make multiple calls to get a simple answer. The dining experience was a highlight, with a variety of options to suit all tastes and a standout chai latte, but remember to pre-order to save some money. Overall, a comfortable stay with some room for improvement.
Rooms
7.0
Roomy, but lacks practical amenities like a cupboard or a way to make a hot drink.
Service
8.0
Friendly staff, although communication could be a bit smoother.
Location
9.0
Great location near the city center and within walking distance of the main train station.
Dining
9.0
A delightful dining experience with friendly personnel and menu variety. Remember to pre-order for discounts.
Facilities
8.0
Adequate facilities for a comfortable stay.
Al
United States,
October
2023
7.6/10
I had a pleasant stay at the hotel overall. The rooms were clean, spacious, and had a lovely bathroom. The service was incredibly nice and accommodating, although there was a minor issue with WiFi that required a lobby visit for a fix. The location was not as central as expected but was perfect for the event at the Mehr Theatre. The dining experience was average, with standard options. The facilities were satisfactory.
Rooms
9.0
My room was clean, quiet, and spacious with a nice working station. It was carefully cleaned every day, and fresh towels were provided daily. The bathroom was lovely.
Service
8.0
The staff was really nice and helpful, going out of their way to ensure a perfect stay. They even helped me with my concerns, despite the WiFi issue that needed attention.
Location
7.0
The hotel is not right in the center but within a walkable distance. It's next to the railroad, which wasn't the most scenic location, but it was ideal for attending an event at the Mehr Theatre.
Dining
7.0
The dining options were adequate, offering the usual meats, cheese, fruit, yogurt, cereals, and bread. However, the breakfast seemed overpriced compared to the quality.
Facilities
7.0
The hotel offered basic facilities that met my needs during the stay. Nothing extravagant but sufficient.
Trevor
United Kingdom,
October
2023
8.4/10
The hotel is conveniently located near the railway station and Hamburger Speicherstadt, offering well-designed and spacious rooms with a small bathroom featuring clever amenities like ground heating and a super comfy bed. The service is top-notch, with friendly staff providing a great breakfast buffet and helpful tour/ticket assistance. The location allows for easy access to main sights and public transportation, making it ideal for exploring the city on foot. The dining experience is excellent, although improvements in certain amenities like the unreliable Apple TV are noted. Overall, a comfortable stay with good value for money.
Rooms
7.0
The rooms are extremely basic, resembling more of a hostel, but they are well-designed and feature clever amenities like ground heating and a super comfy bed.
Service
8.0
The service is very friendly, with staff speaking excellent English and providing a welcome drink. However, certain tech amenities like the Apple TV could use improvement due to internet connection issues.
Location
9.0
The hotel is well-situated, just a 10-minute walk from the train and bus stations, offering easy access to public transportation and major attractions by foot. It's also close to the city center, making it convenient for exploring.
Dining
9.0
The dining experience is excellent, offering great options and hospitality. The only suggestion would be to include another chair in the bedroom.
Facilities
9.0
The hotel provides great facilities and amenities, ensuring a comfortable stay with good value for money.
Rory
United Kingdom,
September
2023
7.4/10
The hotel offers basic yet clean rooms, ideal for a short stay. The staff is friendly and welcoming, and the location is convenient, especially for those using public transport. The dining options may be slightly limited, but overall, it provides good value for the price.
Rooms
7.0
The rooms, although small, were clean and featured a comfy bed.
Service
8.0
The staff was very friendly and provided helpful tour assistance.
Location
9.0
The hotel is well-located near the main station and public transport options.
Dining
6.0
The dining options were acceptable but lacked variety for the price.
Facilities
7.0
The hotel offers a welcome drink and assistance with tours and tickets.
Nick
United States,
September
2023
7.8/10
My stay at the hotel was quite pleasant. The room was cozy and had some nice features like ground heating and a super comfortable bed, though there was a slight plasticky smell before midnight. The service was generally good, with helpful amenities like a Bluetooth lamp and Apple TV, but there was one rude staff member at the reception. The location was convenient, close to public transport and surrounded by plenty of bars and restaurants. The dining experience had its ups and downs, with a limited breakfast selection but great options overall. Overall, a decent budget boutique hotel worth considering.
Rooms
8.0
The room was warm and had clever amenities like ground heating. The bed was super comfy. There was a slight plasticky smell before midnight.
Service
7.0
The service was good overall, with helpful amenities like a Bluetooth lamp and Apple TV. Just one staff member at the reception was rude.
Location
9.0
The hotel's location was convenient, close to public transport, and surrounded by bars and restaurants. Not far from the city center and just 1km from the main railway station.
Dining
7.0
The breakfast had a bit of an assembly line feel to it, but the overall dining options were satisfactory.
Facilities
The facilities were decent, with some nice amenities but nothing extraordinary.
Peter
United States,
June
2023
6.8/10
The hotel is conveniently located near the Mehr Theatre, with easy access to essential amenities, but the surroundings may not be the most aesthetically pleasing. While the rooms are clean and suitable for two persons on a budget, they are a bit small and overlook the car park.
Rooms
7.0
The rooms are very clean, albeit a tad small, suited for two persons on a budget hotel. They overlook the car park.
Service
7.0
The staff is helpful and prompt when needed, but there were a couple of instances of entering the room without knocking due to an issue with the internet connection.
Location
6.0
The location is convenient for attending events at the Mehr Theatre and offers easy access to a 24hr filling station across the road for essentials. However, it's a bit of a walk to the nearest dining options.
Dining
8.0
The dining options are not complimentary, but there are tasty choices available, including baguettes and hot food options like sausages and bacon.
Facilities
6.0
The hotel provides basic facilities like a touristic information desk and a welcoming drink. Shampoo and conditioner are not provided in the rooms.
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